FAQ: FREQUENTLY ASKED QUESTIONS

FAQ: FREQUENTLY ASKED QUESTIONS

⇒ Last updated: February 9, 2017

Q: Why do you need my personal information before I pay?

A: We will not proceed with order requests or changes to your account without proper identification. Our ordering procedure is one of several security measures in place to protect against the loss, misuse and alteration of the information entrusted to us by our clients.

Q: How do I know that my information is secure?

A: Webotico understands your need to protect your data’s from identity theft. All Webotico payment pages are secured using industry standard SSL certificates issued by leading companies in this field. We do not store your credit cards numbers. This information is maintained in the safety of our payment gateway provider. For more information, see our Privacy Policy

Q: What if there is a problem or error with my billing statement?

A: If you notice any problems or issues with your billing, please let us know within 15 days of it first appearing on your account statement. After 15 days, we may have difficulty resolving your payment dispute. Please direct that information to Webotico support team support@webotco.com

Q: Whether I am the owner of the website whenI publish it?

A: You have a right to the use of the default content we include on your Website as long as your Websiteis hosted and managed by Webotico. You own the content (text and images) you provided when creating and maintaining your Website,but Webotico always retains ownership of all content, designs, images, etc., that we provide.

Customer support

Real support from real people!

MAKE FREE WEBSITE UNDER yourname.webotico.com